Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Administrative Assistant
Christus Healthcare
- Verified insurance coverage to prepare for upcoming patient appointments.
- Organized paperwork such as charts and reports for office and patient needs.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Called patients to confirm scheduled appointments day in advance.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Sales Manager
Michael Kors
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products.
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Identified and maximized sales opportunities, and increased customer retention rates.
- Led recruitment efforts and training of new employees.
- Assisted with recruitment and training of new employees, while also monitoring the productivity of current employees.
Personal Training Sales Manager
LA Fitness
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products.
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Identified and maximized sales opportunities, and increased customer retention rates.
- Led recruitment efforts and training of new employees.
- Assisted with recruitment and training of new employees, while also monitoring the productivity of current employees.
Childcare Assistant
Assisted in the daily care and supervision of children.
Planned and implemented age-appropriate activities and games.
Maintained a clean and safe environment for children, adhering to all state and local laws and regulations.
Education
Bachelor of Science: Criminal Justice, Expected 05/2025
California Southern University - Irvine, CA
Skills
- Excellent communication skills and ability to work in a fast-paced environment
- Strong problem-solving skills and ability to handle complex situations
- Self-motivated, go-getter attitude with a passion for learning and helping people
- Proficient in Microsoft Office and Google Suite
- Experience with inventory management and sales strategies